Methodology of organizational learning in risk management : A method of organizational risk perception by the stakeholders

Wim van Wassenhove (1) , Jean-Luc Wybo (1)

1 CRC - Centre de recherche sur les Risques et les Crises

This article presents the development of a risk perception and identification method and a risk analysis method for organizational risks applied to the management of sanitary alerts by the General Directorate for Food (DGAl) and the Departmental Veterinary Services (DDSV) within the framework of organizational learning in risk management. For this, organizational risks in the system of sanitary control are defined. Then, the formalism of the experience reflection method, presented in a former paper, is used as the starting point of the method. The particles of experience of the formalism make perceive critical events. These events can be interpreted as risks, these risk have a frequency and gravity. Those characteristics make it possible to deal with them on a hierarchical basis.

Mots clés: risk management

Domaines: Gestion des risques et des crises

Wim van Wassenhove, Jean-Luc Wybo. Methodology of organizational learning in risk management : A method of organizational risk perception by the stakeholders. TIEMS 2003 - The International Emergency Management Society Conference, Jun 2003, Nice, France. p. 46-52. ⟨hal-00751926⟩